QuickPOS User Manual

Sign Up, Verify & First Login

Create your account, verify your identity, choose a plan, and log in for the first time — all in under five minutes.

Creating Your Account

Open QuickPOS in your browser (it works on phones, tablets, and computers). You will see a welcome screen with two buttons: Sign Up and Log In. Tap Sign Up.

Choosing a Subscription Plan

Your account starts on a free trial with full access to all features. Before the trial ends, head to Billing & Subscription to pick a plan ranging from Starter to Premium.

Staff PIN Login

If you are a staff member (not the owner), your manager gives you a 4-digit PIN. On the login screen, choose Staff PIN Login, select the shop, and type your PIN.

Navigating QuickPOS

Learn the layout so you can reach any feature in one or two taps.

QuickPOS is a Progressive Web App (PWA). Install it on your phone's home screen for a full-screen app experience. A service worker caches the entire app locally so it loads instantly.

Key Screens at a Glance

Point of Sale — Making Sales

The POS screen is designed for speed: big buttons, one-tap adding, instant search, and audio feedback.

Finding Products

• Type to search: Matches against product name, barcode, SKU, or generic name instantly.
• Scan a barcode: Tap the 📷 button to use your device's camera.
• Browse categories: Use the chips at the top to filter grids quickly.

Cart & Checkout

Adjust quantities, apply discounts, choose payment, and close the sale.

Payment Methods

Receipts & Printing

Generate professional receipts in multiple sizes and share or print them instantly.

Keyboard Shortcuts

For desktop cashiers, keyboard shortcuts dramatically speed up selling.

Inventory Management

Add products, track stock levels, categorize items, and keep your catalog organized.

Go to Inventory and tap + Add Item. Required fields are just product name and selling price. Recommended: cost price, stock quantity, and category.

The inventory page also displays your total valuation metrics — stock value, retail value, potential profit, and low-stock alerts.

Stock Movements & Losses

Track every unit that enters or leaves your store — including losses, breakages, and expired goods.

Customers & Debts

Keep a directory of customers, track who owes you, and record repayments.

When you sell on credit, the total is added to the customer's credit balance. On the customer list, a red badge shows each debtor's amount. You can open a profile and tap Record Payment to lower their balance.

Suppliers

Record the people and companies you buy stock from.

Add each supplier with contact details, opening balance, and notes. When you restock, connect the purchase to the supplier so QuickPOS can show what you owe, what you have paid, and the full purchase history.

Expenses

Track the true cost of running the shop.

Record rent, salaries, transport, electricity, repairs, packaging, and other operating costs. These expenses deduct from gross profit so the owner can see the real net profit of the business.

Staff Management

Add team members, assign roles, and control who can access what.

Shifts & Cash

Track the money each cashier handles.

Open a shift with starting cash. At closing time, enter the counted physical cash. QuickPOS compares expected cash with counted cash and highlights shortages or excess instantly.

Tabs & Held Orders

Keep active carts open for customers, tables, and pending orders.

Tap 📋 Hold instead of completing a sale to save the cart. This is useful for bars, restaurants, wholesalers, and customers who want to add more items before paying.

Dashboard

See your shop health quickly.

The dashboard shows sales, payment methods, top products, low-stock items, expired or expiring items, and shop value. Owners can use it to know what is moving, what is stuck, and what needs attention.

Reports & Analytics

Deep-dive into your numbers and understand performance.

• Sales Reports: Daily, weekly, monthly, and custom date summaries.
• Payment Reports: Cash, transfer, card, split payment, and debts.
• Inventory Reports: Low stock, out of stock, stock value, stock loss, and expiry reports.
• Staff Reports: Compare cashier sales, voids, refunds, and performance.

Audit Trail

Keep a permanent record of important actions.

QuickPOS records sensitive actions such as refunds, price edits, stock corrections, login activity, deleted items, and cash differences. This protects the owner and discourages internal abuse.

Offline Mode

QuickPOS is built to continue selling even when network is bad.

If internet drops, the app switches to local mode. You can still make sales, print receipts, reduce stock, add customers, and manage tabs on the device. Work is safely queued until the connection returns.

Sync & Conflicts

Bring offline sales back online safely.

When internet returns, QuickPOS syncs queued sales and stock changes. If two devices changed the same stock while offline, managers can review the conflict and apply the safest correction.

Sync is designed to send changed records instead of forcing a full refresh every time. This reduces data usage and keeps the POS fast on phones and tablets.

Multi-Device Setup

Run QuickPOS on multiple tablets, phones, and computers.

Each allowed staff member can use their own device. Owners should create staff accounts instead of sharing one login, so every sale, refund, and stock correction is tied to the right person.

QR Menu & WhatsApp Orders

Let customers scan a code, browse your menu, and send orders quickly.

Enable QR Menu for restaurants, bars, lounges, and food businesses. Each QR code can carry the correct table or location, such as Table 4 Hall or Outside Table 1, so customers do not need to type it manually.

• Create a menu from your inventory items.
• Generate QR codes for tables, halls, or service areas.
• Receive customer orders and load them into the cashier POS.
• Checkout, print, and share the receipt after payment.

Telegram Alerts & Restock Bot

Receive important shop alerts and manage stock from Telegram.

QuickPOS supports a central Telegram bot controlled by the system admin. Shop owners do not need to create their own bot token. They simply connect their Telegram account from QuickPOS and start receiving shop notifications.

How to connect Telegram

Useful Telegram commands

How Telegram restocking works

When you use /restock, the bot guides you to choose a product and enter the quantity added. QuickPOS updates inventory, records the action in the audit trail, and the POS receives the new stock during sync or live refresh.

Billing & Plans

Manage your subscription and account limits.

The billing page shows your current plan, renewal status, and payment instructions. If your subscription expires, QuickPOS may still allow login while restricting business actions until payment is completed.

Settings

Configure the shop to match how you work.

Use settings to manage shop details, tax rates, receipt footer text, low-stock thresholds, business type, QR menu settings, Telegram alerts, staff permissions, and printing behavior.

Pharmacy Mode

Control medicine inventory with safer records.

Pharmacy Mode adds expiry tracking, shelf locations, NAFDAC fields, batch awareness, FEFO rotation, and stronger controls for sensitive products.

Bar & Restaurant Mode

Handle tables, tabs, kitchen items, and fast cashier switching.

Bar mode supports table-based tabs, waiter or cashier order handling, chef/kitchen items, claimable orders, service charge options, and fast switching between allowed staff on shared devices.

Wholesale Mode

Sell in cartons, crates, pieces, and volume tiers.

Wholesale Mode enables minimum quantity pricing, carton and piece conversion, crate-based sales, customer debt tracking, supplier purchases, and formal A4 invoices for business customers.

Troubleshooting

Glossary

You Are Ready

This manual covers QuickPOS from sign-up to offline sales, Telegram alerts, restocking, reports, and industry-specific modes. If you ever get stuck, the in-app dashboard alerts and troubleshooting section will guide you. Go run your business.