allshop.ng User Manual

Create your account and shop

Sign up in about a minute, then four things to do in your first ten minutes.

allshop.ng runs in the browser on any phone, tablet or computer. There is nothing to buy or install first, and you get 30 days free with no card.

1. 1
   Open allshop.ng/app.html and tap Create a free account

   On a phone, tablet or computer. Chrome, Edge, Safari and Firefox all work.
2. 2
   Fill in your details

   Your name, your shop name, the type of shop (General Retail, Pharmacy, Bar / Drinks Lounge, Wholesale, Phone Accessories), your email, your phone number and a password you will remember.
3. 3
   Open More details if you have a referral code

   If someone shared their allshop.ng link with you, the code is filled in for you. Also say how you heard about allshop.ng.
4. 4
   Tap Create account

   You land on the Dashboard of your new shop, ready to add products.

Your first ten minutes

1. Check your shop details: Settings›Shop details. Add the address and phone that should print on receipts, and the VAT rate if you charge VAT.
2. Add your products: see Adding products. Scanning barcodes is fastest.
3. Add your staff with their own PINs: see Staff, PINs and permissions.
4. Make a test sale and print a receipt: see The Sell screen.

Signing in: owners, staff PINs and offline

Owners use a password; staff use the shop code and a PIN; anyone can open the shop offline on a device they used before.

Owners and managers sign in with their email or phone number and password. Cashiers and other staff use the shop code and a 4-digit PIN, so nobody has to share the owner's password.

Forgot your password? Tap Forgot password? on the sign-in page and follow the link sent to your email. For extra protection, turn on 2-step login.

Finding your way around

The menu on a computer and a phone, switching shops, and what each role sees.

On a computer the menu is on the left. On a phone the most used pages are on the bar at the bottom, with Sell in the middle, and the rest under the menu button at the top left.

Who sees what

Each person sees only the pages their role allows. Owners can fine-tune stock permissions per person (see Staff).

More than one shop? Use the shop picker at the top of the menu. Each shop has its own products, staff and figures; the Command Centre shows them all together.

The Sell screen

Find products by tapping, searching or scanning, set quantities, sell by the piece, the carton or the kg, and pick the customer.

Adding products to a sale

• Tap a product on the Home or Popular tab, or open a category. A badge shows how many are in the sale.
• Search: type part of the name, the SKU or the barcode in Search or scan a product. Press F1 or / to jump there.
• Scan: a USB or Bluetooth scanner works straight away. On a phone, tap the scan icon in the search box to use the camera.
• See all products shows the full list when a product is not on the Home tab.

In the sale, use − and + to change the quantity and ✕ to remove a line. At the top: Last repeats the previous sale (F8), Hold parks this sale to serve the next customer, and Clear empties it.

Pieces, cartons and crates

A product with a carton, pack or crate size asks Retail / Single piece or Wholesale / Full pack when you add it. allshop.ng uses the right price and takes the right number of pieces from stock (3 cartons of 24 take 72 pieces). Set this up on the product: see Adding products.

Selling by the kg

Frozen fish, meat, rice and anything else sold by weight asks for the weight when you tap it. Put the goods on the scale and type what it shows, for example 1.35 (1,35 works too), or tap 0.5 kg, 1 kg, 2 kg or 5 kg. The price is worked out as you type, and the wholesale price per kg is used once the weight reaches the owner's minimum.

Tap Whole carton to sell a full carton at the carton price; the full carton weight leaves stock. The sale shows the kg on each line, and the receipt prints 1.35 kg x 3,200 / kg. A refund can give back part of the weight.

Cooking gas and "₦5,000 worth". Tap By amount (₦) and type what the customer wants to spend, or tap ₦1,000, ₦2,000, ₦5,000 or ₦10,000. The kg are worked out to the gram and rounded down, so the sale is never more than the customer's money: ₦5,000 at ₦1,200 a kg is 4.166 kg, ₦4,999.20. The quick sizes come from the product, for example 3, 5, 6 and 12.5 kg for gas (see Adding products).

Choosing the customer

Every sale starts as Walk-in customer. Tap it to pick a saved customer or add a new one. A customer is needed to sell on credit, and their purchases and points are kept on their page.

More tools

Bars also get Kitchen, Service charge and Wastage; shops that use pickup codes get Pickup code. Deposit records the deposit on crates and bottles and gives it back when they return. Update products fetches the latest products and prices to this till.

Taking payment

Cash with change worked out, transfer, card, credit and split payments, change owed and discounts.

The big Cash button (F2) and the Transfer (F3) and Card (F4) buttons finish the sale in one tap. More opens On credit and Split payment.

Change owed

If the customer is owed change you do not have, tap Record owed and add their name or phone. It goes into the change-owed ledger (⋯›Change owed) with the receipt number and the cashier. When the customer comes back, find them there and mark it settled, in full or in part, so nobody is accused of keeping it.

Discounts

Open ⋯›Discount to take a percentage or an amount off the sale. Cashiers can give up to the limit set in Settings›Selling›Sales and discount rules; anything above needs a manager's PIN.

Receipts and printing

Print on a thermal printer or any printer, share receipts as pictures, and show a customer screen.

Printing

1. 1
   Choose the paper

   In Settings›Receipts & printing›Printer setup pick 58 mm or 80 mm thermal paper, or A4. Printing through the phone's or computer's print screen needs no pairing.
2. 2
   Connect a receipt printer (optional)

   On the Sell screen: ⋯ › Printer opens the printer centre. Tap Connect a Bluetooth printer (on Windows, a cable or COM port printer works too). allshop.ng reads the printer name and sets the right paper size for it.
3. 3
   Print a test

   Tap Print a test receipt in the printer centre. Words should be dark and nothing cut at the edges.
4. 4
   Print every receipt by itself (optional)

   In the printer centre, turn on Print every receipt by itself.

The printer centre

Once a printer is connected, its state shows next to ⋯ on the Sell screen: Ready, Reconnecting or Bluetooth off. Tap it to open the printer centre; it also opens from Settings›Receipts & printing›Open printer centre.

• Reconnects by itself. When the printer is switched off, goes out of range or the phone sleeps, allshop.ng reconnects it as soon as it is back, with or without internet. Turn off Reconnect by itself if you prefer it to connect only while a receipt prints.
• Receipts wait when the printer is away. If a receipt could not reach the printer at all, it waits and prints when the printer is back (receipts from the last 3 minutes print by themselves; older ones wait for Print all now). A receipt that stopped part-way is never sent again by itself, so nothing prints twice: reprint it from Sales.
• Activity lists what happened: connected, went offline, printed. Help and troubleshooting has tips for Android, Windows and iPhone, and Copy details for support when you need help.

The receipt header, footer (your returns policy, for example), logo and whether to print a customer and an office copy are all in Settings›Receipts & printing.

Sharing a receipt

Open any sale in Sales and tap Share Image to send the receipt as a picture on WhatsApp, or Reprint to print it again.

Sales history and refunds

Every sale by day, cashier and payment, each receipt in full, and refunds that put stock back.

Pick the period at the top (Today, Yesterday, This week, Last 7 days, This month, Last month, or any dates). Search by product, receipt number or customer; filter by cashier and payment method, and by completed, refunded or voided sales.

Tap a name under Who sold to see only their sales, or a product under Best sellers to find every sale that had it. CSV and Download PDF export what is on the screen.

Refunds

Open the sale and tap Refund. Set how many of each item came back, the reason, and how the money goes back to the customer. Returned items go back into stock, the refund comes off that day's sales, and the audit log records who did it. A sale can be refunded in parts; the refunds so far show on the sale.

Tabs, tables and the kitchen screen

Keep orders open for tables, send dishes to the kitchen, and run the kitchen from a tablet or TV.

Bars and restaurants keep orders open while customers eat and drink. Set the shop type to Bar / Drinks Lounge in Settings›Shop details to get tabs, the kitchen and service charge.

1. 1
   Start a tab

   Add the items, tap Hold and give it a name: a table, a room or the customer's name.
2. 2
   Add to it later

   Tap the tab at the top of the Sell screen, add the next round, and hold it again.
3. 3
   Send food to the kitchen

   Dishes marked Send to kitchen on the product go to the kitchen screen when the tab is sent.
4. 4
   Settle

   When the customer is ready to pay, open the tab and take payment as usual. A tab can be moved into another tab, and a bill can be split between people.

The kitchen screen

A full-screen board for a tablet or TV in the kitchen. Open it from Sell›⋯›Kitchen queue›Kitchen screen; chefs see it straight after signing in.

• A ticket turns amber after 10 minutes and red after 20, so nothing is forgotten.
• Tap Tap to allow sound once so the screen can ring for new orders; ⤢ makes it full screen.
• Orders from your QR menu arrive here too.

Shifts and the cash drawer

Open each till with a float, record cash in and out, and count the drawer at the close.

A shift is one till's cash drawer, from the moment it is opened with a float until the cash is counted at the close. Several cashiers can sell into one shift; each till has its own.

During the shift

• Cash in: money added to the drawer (more change from the bank).
• Cash out: money taken out (banked, or taken by the owner).
• Expense from drawer: fuel for the generator paid from the till; it also goes into Expenses.

Closing the shift

Tap Close shift, count the cash, and type what you counted. allshop.ng shows what was expected and the difference (short or over), and what each cashier sold and took in cash.

Card, transfer, credit and online payments are listed by method but are not in the drawer. Shifts open, take cash in or out and close even without internet.

Your products

The Inventory page: what you have, what it cost, what it earns, and what needs buying.

Search by name, barcode, SKU or category, or tap the camera to scan. Filter with Low stock, Out of stock and Expired, by category, and sort by name, stock, price or margin.

• On hand shows pieces, and cartons where the product has a carton size. The bar under it shows how close it is to the low-stock level.
• Margin is the profit as a share of the selling price, and the naira profit on each piece.
• Status: Healthy, Low stock, Out of stock, Expiring or Expired.

Adding and changing products

Scan, type or snap. Prices, quantities, cartons, wholesale prices, expiry dates and product options.

Tap Add product on the Inventory page. Choose how you want to add it.

1. 1
   Name

   As customers know it, with the size: Peak Milk Tin 400g. Scanning a known barcode fills the name for you.
2. 2
   Selling price and cost price

   The cost is what you paid for one. Set the price from a profit % works out the selling price from the cost.
3. 3
   Quantity

   How many you have now. +6, +12, +24 and +100 add quickly. Turn off Count stock for things you never run out of, like services.
4. 4
   Warn me when it is down to

   The low-stock level for this product.
5. 5
   Expiry date

   For anything that expires. Products near expiry show on the dashboard and can be blocked from sale once expired.
6. 6
   Category and barcode

   Open it to set the category, the barcode and the SKU. No barcode on the pack? Tap No barcode on it? Make one for me, then print stickers (see Stock tools).
7. 7
   Save product

   Or Save and add another to keep going.

Cartons, packs, crates and wholesale prices

In the form, set how many pieces are in a carton (or a crate of drinks) and the carton price. Turn on Sells wholesale to give a lower price from a minimum quantity, for example ₦285 each from 20 pieces. The till then asks piece or carton.

Products sold by the kg (frozen fish, meat, rice)

In general and wholesale shops, under Sold by, tap Weight (kg) (phone shops, pharmacies and bars do not see this choice). The price, the cost, the quantity and the low-stock warning are then all per kg, and stock is kept to the gram: 25.75 kg is 25.75 kg, not 25 pieces.

To sell whole cartons too, fill in Whole cartons right under the prices: the kg in one carton and the carton price. The line under them shows what the customer saves against the kg price, and the wholesale price per kg (the carton price divided by its kg) that big buyers get from half a carton. To change those, open Cartons and wholesale.

When stock arrives, count it the way it comes: with a carton size set, the quantity is in Cartons and Plus loose kg. Type 30 and 3.5 (3,5 works too), or tap +1, +5, +10 or +50. The line under it says what you are adding and what there will be, in cartons and in kg, so nobody needs a calculator. Tap kg to type plain kg instead. The stock history notes what was counted (30 cartons + 3.5 kg).

Quick sizes at the till sets the kg buttons the till shows for the product: 3, 5, 6, 12.5 for cooking gas, or 1, 5, 10, 25 for rice. Separate them with commas. Left empty, the till shows 0.5, 1, 2 and 5 kg. Gas you buy is added as kg, like any delivery.

The Inventory page shows each product sold by the kg in cartons first, 30 cartons + 7.9 kg, with 607.9 kg in all under it.

Products in sizes, colours or other options

Tick This product comes in options and type the options (Size: S, M, L; Colour: Red, Black). Each option gets its own stock, price, barcode and line in the reports, and the till shows a picker.

Changing a product

Tap the pencil on a product, or ⋯ › Edit product. Price changes are recorded in the audit log, and the owner can be told on Telegram.

Snap a delivery

Photograph a supplier's receipt and the goods go into stock, with the supplier's details, new products priced by mark-up, and duplicates caught.

Snap a delivery reads your supplier's receipt or invoice and adds the goods to stock for you. It is an add-on: the first time you open it, the app shows the price and lets you switch it on with Paystack.

1. 1
   Open it

   Inventory›Add product›Snap a delivery.
2. 2
   Add the pages

   Use the camera (on a phone it opens by itself) or Browse files for photos and PDF invoices. Up to 10 pages for one delivery; you can also drag files in or paste them on a computer. A blurred or dark photo is pointed out so you can take it again.
3. 3
   Let it read

   Pages are read a few at a time. It finds each line, the quantity and the cost, and the supplier's name, phone, address and email.
4. 4
   Check the doubtful lines

   Lines it is sure of (or that matched by barcode) are ready. The others come one card at a time: Yes, a choice among close products, or It is new. For a new product, pick the selling price by mark-up (+10% to +50%, your usual one first) and see the profit.
5. 5
   Add to stock

   Every line is saved once, with the cost, the price and the supplier. A new supplier is added to Suppliers by itself.

New stock, losses and stock counts

Record deliveries and losses, see the history of every product, and count the shelves without stopping sales.

Every change to stock is recorded with who did it, when and why: sales, refunds, deliveries, losses, corrections, counts and moves between shops.

New stock

Open the product and add the quantity that arrived, with the cost, the supplier, the invoice number and (for goods that expire) the batch and expiry date. Faster ways: Snap a delivery, or receive a purchase order.

Losses

Damaged, expired, stolen or used in the shop? Record Loss with the reason. Stock goes down, the cost of the loss comes off your profit, and the audit log keeps the record.

Stock count

1. 1
   Start counting

   Inventory›Tools›Stock count. allshop.ng copies today's stock.
2. 2
   Count the shelves

   Your team types what is really on the shelf, on any phone.
3. 3
   Approve

   A manager checks the differences and approves. Only the differences change the stock, so sales made during the count are kept.

Stock tools: stickers, moves, import and export

Barcode stickers for goods without one, moving stock between your shops, spreadsheets, and sorting products into categories.

Barcode stickers

For goods with no barcode (rice and beans by the cup, local soap, fabrics, anything you repack), give the product a barcode of its own and print stickers. Scanning the sticker at the till works like any other barcode.

Move stock to another shop

Inventory›Tools›Move stock to another shop. Choose the other shop, add products and how many, and tap Move stock. The same product in the other shop is found by barcode, SKU or name, or created there. Both shops get a line in their stock history. For the owner of both shops, or a manager of both.

Import and export (CSV)

Export CSV saves your whole list as a spreadsheet. Import CSV adds or updates products from one; stock in the file is the final count, not added on top. Importing your own export again updates the same products instead of making copies.

Sort my products

Products with no category? Sort my products suggests a category for each one. Check the suggestions and tap Accept. When three or more products have no category, Inventory offers it in a banner.

Suppliers and purchase orders

Keep your suppliers, send orders on WhatsApp, receive deliveries into stock and track what you owe.

Tap Add supplier and type the name, phone, email and address (or let Snap a delivery fill them from a receipt). Products can be linked to the supplier you usually buy them from, which feeds the buying advice in Reports.

Purchase orders

1. 1
   New order

   Suppliers›Purchase orders›New order. Choose the supplier and add products by search or scan, or tap Fill with what is low.
2. 2
   Send

   Save and send writes the order out and opens WhatsApp to the supplier's number. You can also email or print it.
3. 3
   Receive the delivery

   When the goods arrive, open the order and tap Receive. Change any quantity that came short. The stock goes in by itself, with the cost.
4. 4
   Pay the supplier

   Record payments against the supplier. You owe shows what is still unpaid, and overdue orders show on the dashboard.

Pharmacy: drugs, batches and expiry

Generic names, classification, NAFDAC numbers, batches, expiry dates and shelf locations.

Set the shop type to Pharmacy / Drug Store and products get the details a pharmacy needs.

• Products expiring within 30 days show on the dashboard; the Advisor lists stock at risk on the shelf.
• Turn on Block expired item sales in Settings›Stock rules so an expired pack cannot be sold.
• Pharmacists get their own role with Sell, Inventory, Customers, Sales and Reports.

Phone screens: find the screen that fits

For phone repair and accessories shops: type a phone model and see the screens in stock that fit it.

For phone repair and accessories shops. A customer asks for a screen for their phone model; allshop.ng finds the screens in your stock that fit, using the supplier's own list of which screen fits which phone.

1. Type the phone model in the usual Sell search (Tecno Spark 10, A13).
2. Screens in stock that fit show next to your normal results. Add to sale adds one.
3. Where one phone takes more than one version of a screen, Check screen version shows the parts so you can confirm the right one before adding it.

Missing match? Sell›⋯›Screen matching: a cashier reports it; the owner or an inventory editor reviews unmatched stock there and can remember this version for a stock item. Screen matching is switched on per shop by allshop.ng.

Bakery and kitchen production

Record what you make, load goods out with vendors, check in what comes back, and plan tomorrow.

For bakeries and kitchens that make what they sell and send it out with vendors or vans. Open Production and tap Switch on; it is included in the free trial.

1. 1
   Record a batch

   What came out of the oven or kitchen today, and how many.
2. 2
   Load out

   Goods going out with each vendor, van or keke, with their price.
3. 3
   Check in

   At closing, what came back and the money collected; allshop.ng shows who owes what.
4. 4
   Plan

   The plan for tomorrow from what sold, and the menu board.

The tabs: Today, On the road, Money, History, Plan, Menu board, How it's going, Setup and Guide. Nothing changes on your tills or menu until you record a batch or mark a dish ready.

Customers and debts

Everyone who buys from you, what they spend, what they owe, and reminders on WhatsApp.

Add a customer with Add customer, or while selling. Each customer keeps their purchases, spending, points and debts.

1. 1
   Sell on credit

   At the till, pick the customer and tap More › On credit (or use it in a split payment).
2. 2
   Remind

   Tap Send reminder. WhatsApp opens with a polite message and the amount.
3. 3
   Record the repayment

   When they pay, tap Record repayment, the amount and how they paid. Part payments are fine.

Staff, PINs and permissions

Add staff with their own PIN and role, and choose exactly what each person may do with stock.

1. 1
   Add the person

   Tap Add Staff, choose the role and give them a 4-digit PIN.
2. 2
   Give them the shop code

   The code at the top of the Staff page (tap Copy). They sign in with the shop code and their PIN.
3. 3
   Set what they may do with stock

   Tap Stock access on the person, or use the table below.

A change takes effect within a few minutes, or at once when the person signs in again. Reset PIN gives a forgotten PIN a new one; Disable stops someone who has left without losing their sales history.

Expenses

Record what the shop spends so your profit is real.

Record rent, electricity, diesel, salaries, transport and anything else the shop pays for. Reports take expenses off your profit to show what the shop really made.

Money paid straight from the till is better recorded as Expense from drawer on the Shifts screen, so the cash count still balances. It shows here too.

The Dashboard

Today against a usual day, and the things that need you, most urgent first.

• Sales today so far compared with the same weekday over the last four weeks, at the same time of day, so a slow morning is not mistaken for a bad day.
• Needs you: products selling well and about to run out, out of stock, running low, expiring within 30 days, and money owed by customers. Each has a button: Restock, See list, Collect.
• Checked and fine: tills online, every sale reached the server, no refunds, nothing expired on the shelf, no discounts above the cashier limit.
• Your shop at a glance: products, customers, staff, tills online and open shifts.

Change the period with Today, 7 days, 30 days, 3 months and 1 year. New sale opens the till.

Command Centre

All your shops on one screen, refreshed every minute.

For owners with one shop or many. It refreshes every minute and shows Today, Yesterday, 7 days, 30 days or This month. Top sellers ranks your staff by sales; Stock and money shows stock at cost, money owed by customers, refunds, discounts and products out of stock, running low or expiring, across every shop.

Reports and the Stock Advisor

Profit, stock, customers and staff, a 30-day forecast, and what to buy this week.

The Stock Advisor

Worked out from your own sales, deliveries and expiry dates. Buy list says how many of each to buy and what it will cost; Clear stock lists what to discount before it expires; Selling speed shows how fast each product sells.

Export at the top saves reports as PDF or CSV. For your accountant, see Your data and accountant.

The audit log

Who did what, and when.

Search by action, person or product, and filter by type. Use it when the stock or the cash does not add up: you can see exactly who changed what and when.

Your QR menu and orders

Customers scan, order and pay from their phone; orders arrive on your till and in the kitchen.

Your QR menu is a web page with your products and prices. Customers scan the code, choose, and send the order straight to your till. No app to install.

1. 1
   Switch it on

   Settings›QR menu & orders › Enable public QR ordering. Add a title and a short line about the shop.
2. 2
   Choose how customers pay

   Transfer to your account (your bank details show with copy buttons), online with Paystack, or pay at the counter. See Settings›Payments.
3. 3
   Save QR order

   Then Share QR poster, Copy menu link or Open preview.
4. 4
   Put the code where people wait

   Print the poster for the counter, the door and every table, and share it on WhatsApp Status.

Orders on the till

New menu orders ring on the Sell screen (New menu order · tap Orders). Open it, check it and settle it like any sale. Dishes go to the kitchen screen.

Table and location QR codes

In the same section, add labels such as TAB 4 - Hall or Terrace 2. Each gets its own QR code, so the order arrives tagged with the table. Download / print all table QRs prints them at once.

Pickup codes

Turn on Pickup codes in the QR menu section. After paying for a pickup order, the customer's phone shows a 6-digit code and its QR code to send to whoever collects it. At the counter: Sell›⋯›Pickup code, type or scan the code, check the items and tap Hand over. A code works once.

Share your QR poster

An HD poster in six styles, shared as a picture on WhatsApp or printed in A4.

1. 1
   Open it

   Settings › QR menu & orders › Share QR poster. For one table, tap Share QR next to it. Your logo, name, address and phone are on it.
2. 2
   Pick a style

   Teal, Sunset, Royal, Forest, Berry or Night. The app remembers your choice.
3. 3
   Edit the message

   It goes with the picture, with your menu link.
4. 4
   Share or print

   Share poster (WhatsApp, Status, Instagram), Download HD, Print A4 or Copy link.

A tour of Settings

Every setting, grouped by what it is for, with a search box.

Settings is grouped by what each setting is for. On a computer the groups are on the left; on a phone they scroll across the top. The search box at the top looks through every setting (try printer, bank or VAT).

Save each card with its own button, or Save all at the top. Test print prints a sample receipt.

Selling without internet, sync and the Store Hub

How the till keeps working offline, the Sync screen, and the Store Hub for shops with several tills.

allshop.ng keeps selling when the internet is down. Sales, receipts, stock, customers, tabs and shifts all work on the device, and everything is sent to allshop.ng when the internet comes back.

The Sync screen

Open it from More›Sync. In plain words says what happened, why and what to do. If something needs a person (for example a product deleted on another till while this one sold it), it is grouped by who can fix it.

Store Hub for shops with several tills

Install the Store Hub on one shop computer (Windows or Linux). Tills and phones on the shop's Wi-Fi or hotspot pair with it in Settings›Devices & offline›Find Store Hub. With the internet down, every till keeps selling against one shared stock count; the Hub sends everything to the cloud when the internet returns. It starts by itself when the computer restarts.

Telegram alerts and the stock bot

Shop alerts on your phone, and stock answers and restocking from Telegram.

1. 1
   Open Notifications

   Settings›Notifications, as the owner or a manager.
2. 2
   Tap Connect with Telegram

   Telegram opens the allshop.ng bot with your code already filled in. No bot to create and nothing to copy.
3. 3
   Press Start

   Your Telegram is linked to the shop and appears under Connected recipients.
4. 4
   Choose the alerts

   Out of stock, expiry, price warnings, stock tampering, the daily closing summary, the weekly owner review and the new-month report.

Your data, your accountant and QuickBooks

Files that balance every day, journals for QuickBooks, Xero or Sage, and every list as a spreadsheet.

Your data and accountant

Pick the dates (this month, last month, this year or any dates). The card shows sales, VAT, cost of goods, refunds, expenses and debts collected, and checks that every day balances. Download:

• Daily summary (CSV): one row a day with sales by payment method, tax, cost, profit, refunds and expenses.
• Journals for QuickBooks, Xero or Sage, with your own account names and codes.
• Download your data: every list the shop keeps (products, sales, items sold, refunds, customers, payments, expenses, suppliers, purchase orders, stock changes) as spreadsheets. It works even after a plan ends; your data is yours.

QuickBooks Online

Connect once in Settings›Integrations & data›QuickBooks. Each day's figures then go to QuickBooks by themselves as one balanced journal entry a day.

Sign-in security and 2-step login

Protect your account with an authenticator app, and see every device signed in.

2-step login

1. 1
   Install an authenticator app

   Google Authenticator or Microsoft Authenticator (Authy and 1Password work too).
2. 2
   Turn it on

   Settings›Account & security›Sign-in & security›Turn on 2-step login. Scan the QR code with the app and type the 6-digit code.
3. 3
   Keep your recovery codes

   Write them down somewhere safe. Each one works once if you lose your phone.

• You can trust a device for 30 days so it does not ask every time.
• A sign-in from a new device sends you an email; owners hear when staff sign in on a new device.
• Signed-in devices lists every device on your account; sign any of them out.

Billing, plans and the free trial

Your plan, paying with Paystack, and what happens when a payment is late.

Every new shop gets 30 days free. Before the trial ends, pick a plan and pay with Paystack. Paying early adds the new month or year to the time you have left.

• Current plan: the plan, its state (Free trial, Active, Payment overdue, Expired) and when it renews.
• Next payment: the due date, the amount and Pay now.
• Payment history: every payment with its receipt reference.

After a payment is late there are a few days of grace; after that the shop locks until it is paid. Your data is kept, and the owner can still download it.

One free trial per business

Every item list carries the shop's export key and product IDs. When a new account on a free trial imports the list of another owner's shop that is not paying, the import is refused and that free trial stops; the account can subscribe at once. Lists from a paying shop (a branch, a sister business) come in as normal, and your own shops never count. If this happens by mistake, contact us and we will look at it.

Refer and Earn

Bring other shops to allshop.ng and earn every time they pay.

1. 1
   Add your bank account

   Once. Paystack sends your earnings straight to it.
2. 2
   Share your link

   Copy link, WhatsApp, Share or show the QR code. Shops that sign up with it are yours.
3. 3
   Earn when they pay

   Each time a shop you brought pays its plan, you earn. After a 7-day check the money is paid to your bank.

Signing up alone earns nothing; you earn every time they pay, for as long as they stay. Marketers with a partner agreement see their fixed amount and its terms here.

Keyboard shortcuts

For cashiers at a computer.

A barcode scanner types like a keyboard: scan into the search box, or anywhere on the Sell screen.

Troubleshooting

Common problems and what to do.

Glossary

Words used in the app.

A to Z

Every feature in alphabetical order. A · B · C · D · E · F · G · H · I · K · L · M · N · O · P · Q · R · S · T · V · W

• 2-step login
• Accountant files
• Add product
• Advisor (what to buy)
• Audit log
• Bank details
• Bar and lounge
• Barcode for goods without one
• Barcode scanner
• Barcode stickers
• Batches and expiry
• Billing
• Branches and shops
• Card payments
• Cartons and crates
• Cash drawer
• Categories
• Change owed
• Command Centre
• Copy check
• Credit sales
• Customer screen
• Customers
• Dashboard
• Delivery orders
• Discounts
• Download your data
• Expenses
• Expired items
• Export CSV
• Forgot password
• Free trial
• Glossary
• Hold a sale
• Import CSV
• Install the app
• Inventory
• Keyboard shortcuts
• Kitchen screen
• Losses
• Low stock
• Moniepoint terminal
• Move stock between shops
• NAFDAC numbers
• Offline selling
• Paystack
• Permissions
• Pharmacy
• Phone screens
• Pickup codes
• PIN sign-in
• Poster
• Printer
• Product options (sizes, colours)
• Production (bakery)
• Purchase orders
• QR menu
• QuickBooks
• Receipts
• Refer and Earn
• Refunds
• Reports
• Roles
• Sales history
• Service charge
• Settings
• Shifts
• Sign up
• Snap a delivery
• Sort my products
• Split payment
• Staff
• Stock count
• Store Hub
• Suppliers
• Sync
• Table QR codes
• Tabs
• Telegram
• Transfer payments
• Troubleshooting
• VAT
• WhatsApp reminders
• Wholesale prices